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Title:  Client Engagement Manager - EMEA


Zürich, CH

Date:  May 21, 2023

About Chain IQ


Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. 

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.


Join our Team

It is an exciting time at Chain IQ and our team in Zurich are looking for a Senior Expert in Client Engagement Management EMEA.

Chain IQ generate value far beyond cost reduction. We transform our client’s indirect procurement towards a world-class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development.

Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base.


Role Purpose

The primary purpose is to deliver value-add sourcing services to clients in a structured, professional and consistent manner.



We are currently seeking a Senior Expert to join the Client Engagement Management. The Senior Expert needs to be a dynamic, highly client-focused individual with proven experience within Client Engagement Management.

The individual will have experience in working with the main suppliers in globally of Client Engagement Management.


Main responsibilities will include:

  • Project Management, Quality Insurance, Communication and Change Management
  • Engagement project planning, coordination and overall progress monitoring across all active engagements including performance and profitability (internal)
  • Contribute to setting-up project charters including governance and being its gate keepers
  • Support client project progress updates and project reviews as required at Steering Committee, Core Project team level as well as internally
  • Prepare and conduct steering committee /core project teams reviews including presentations
  • Develop, maintain and keep associated client documentation while maintaining proper filing and track-record (audit trail)
  • Support risk and communication management at project level
  • Manage data and information collections, consolidation and analysis



  • Bachelor or Master degree in International Business, Business Administration or similar
  • Procurement: Source to Contract, Procure to Pay
  • 10+ years of experience in international project management
  • Broad understanding of supply chain management
  • Proficient use of project planning  and presentation tools
  • Highly skilled in analytics, controlling and reporting
  • Source-to-Pay Process management and Optimization
  • Experience in working with Spend data  and data analytics
  • Ability to work in cross functional environment  and proactive stakeholder management (external & internal)
  • Client facing and relationship management
  • Experience with large, multinational organizations
  • Excellent written and verbal communication (English fluent, German fluent)
  • Organizational skills / structured and proactive individual

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.


Important notice to Employment Businesses/ Agencies:

CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site


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