Title:  Product Manager - AI & Automation Services

We are rebuilding procurement technology into a modern, automation-driven platform. This role defines what gets built, why it matters, and how value is delivered over time. You work at the intersection of complex domain logic, workflow automation, and emerging agent capabilities. 

This is not a feature-delivery role. You are responsible for framing problems, shaping product direction, and ensuring that engineering effort translates into real outcomes for users and clients. 

Our products serve internal professional services teams and external client users. The challenge is deciding where automation creates leverage, where human judgment must remain, and how to evolve the platform without introducing unnecessary complexity. 

Responsibilities 

• Own problem definition across complex procurement and operational workflows 

• Identify opportunities to simplify, automate or eliminate manual processes 

• Decide where and how automated agents are applied within workflows 

• Define clear product outcomes tied to efficiency, accuracy, risk reduction and user trust 

• Build and maintain product roadmaps aligned with platform and data capabilities 

• Work closely with Product Designers to validate usability and interaction models 

• Partner with engineering to translate intent into feasible, scalable solutions 

• Sequence delivery across dependencies in platform, data, security and AI layers 

• Use feedback, usage data and operational insight to guide iteration 

• Communicate product direction clearly to internal teams and stakeholders 

What you will work with 

• Workflow-heavy product surfaces with multiple user roles 

• Automation and agent-assisted decision flows 

• Structured and unstructured data feeding product capabilities 

• Platform services and shared system components 

• Reliability, auditability and compliance considerations 

• Metrics that reflect operational and business impact 

Requirements 

• Full professional fluency in English (written and spoken) is mandatory

• Experience managing products in complex B2B, B2C or platform environments 

• Strong problem-framing and prioritization skills 

• Ability to reason about automation, trade-offs and system behavior 

• Comfort working closely with engineering and architecture teams 

• Clear communication and structured thinking 

• Experience operating in environments where requirements evolve quickly 

How we approach product 

Product management here is about clarity and judgment, not volume of output. Our principles are: 

• Start with the problem, not the feature 

• Automate where it creates leverage, not complexity 

• Make trade-offs explicit and intentional 

• Design for evolution, not one-off solutions 

• Measure outcomes, not activity 

• Respect both user experience and system constraints 

Why this role matters 

As the platform introduces more automation and intelligent workflows, decisions about what to build and how to apply it become critical. Users rely on the system to make informed, defensible decisions, and clients trust us with their sensitive operations. This role ensures the product evolves in a way that delivers real value while remaining usable, reliable, and trustworthy.