Title:  Procurement Operations & Client Service Desk - Consultant

About Chain IQ

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. 

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.

Working hours: 11.30 am to 8:30 pm IST

Operational Buyer will have the following main responsibilities:

• Managing the daily activities within the procurement process, serving as the primary interface with business owners and supplier representatives
• Execute low complexity sourcing projects (i.e. spot buy, RFx) using the client and the internal systems and complying with client’s policies & procedures
• Establishing and maintaining strong relationships with internal, client and supplier stakeholders
• Drafting contracts based on the client’s standard terms and conditions
• Negotiating contractual terms with vendors with support from the Contract Manager, if needed and based on the client’s terms and conditions
• Identify savings opportunities and claim them
• Supporting and run RFx, eAuction; creating and managing events in e-sourcing tool
• Adhering to the client’s corporate standards, including using the defined sourcing tools and processes in the delivery of sourcing initiatives
• Ensuring the functional KPIs, SLAs and other performance objectives are met
• Proactively looking for optimization opportunities  

Profile required:

• Hands-on approach and proactiveness
• Minimum 3 to 6 years of experience in related sourcing category (preferred)
• Good interpersonal, communication and negotiation skills.
• Strong analytical and organizational skills
• Ability to multi-task and perform under pressure
• Excellent analytical skills and mindset
• Good problem-solving, relationship management, escalation management and influencing skills with a strong customer-service orientation
• Good understanding of sourcing processes and best practices
• Ready to interact with stakeholders from all organizational levels
• A delivery-focused sourcer and a team player who feels comfortable creating their own profile and credibility
• Previous experience in working with any of the Source to Contract tools: SAP, Ariba, Ivalua, etc. (preferred)
• Excellent English (German is an advantage) - written and verbal communication skills
• Proficient in Microsoft Office

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses/Agencies:

CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site