Title:  Head of Digital Workplace and Internal Platforms

At Chain IQ, your ideas move fast.

Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.

We are transforming from a services-heavy organization into a modern software and automation-driven platform company. This role owns the internal technology environment that enables that transformation. You will design and operate the systems that employees rely on every day, while eliminating unnecessary friction, manual work, and legacy IT patterns.

This is not a support-only role. You treat internal technology as a product, with clear standards, automation, and user experience at the centre. Your goal is to give teams fast, secure access to what they need, without slowing them down.

Responsibilities

• Own the internal technology landscape including identity, devices, collaboration tools and internal infrastructure
• Design a modern, secure digital workplace with strong defaults and minimal manual intervention
• Establish self-service access models for users, teams and environments
• Manage endpoint strategy across identity, device compliance, security posture and lifecycle
• Own internal SaaS tooling selection, standardization and lifecycle management
• Align internal identity and access models with platform and security architecture
• Build automation for onboarding, role changes and offboarding
• Partner with Security, CloudOps and Platform teams to ensure consistent controls
• Replace legacy IT processes with policy-driven workflows
• Provide clear service ownership, reliability expectations and escalation paths
• Lead a small, high-impact team and managed services footprint

What you will work with

• Identity and access platforms including directory services and SSO
• Device management, endpoint security and compliance tooling
• Collaboration and productivity platforms
• SaaS application governance and access controls
• Internal network and connectivity patterns
• Automation and policy engines for access and provisioning
• Vendor and contract management for internal technology services

Requirements

• Experience leading internal IT or digital workplace functions in a modern tech organization
• Strong understanding of identity, access and device management in cloud-native environments
• Proven ability to replace manual processes with automated, policy-driven workflows
• Comfort working closely with security and engineering teams
• Ability to balance usability with security and compliance
• Clear communication and strong stakeholder management skills
• Pragmatic mindset focused on outcomes, not process for its own sake

Why this role matters

As the company scales and introduces more automation and intelligent systems, internal technology becomes a force multiplier. Employees need fast, secure, and predictable access to tools and data. Security needs consistent enforcement without blocking work. This role ensures the organization can grow, move quickly, and remain secure without falling back into legacy IT patterns.

Join a truly global team.

We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.

Chain IQ – Create. Lead. Make an impact.

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