Title: Head Sourcing Non-IT India
Navi Mumbai, IN
At Chain IQ, your ideas move fast.
Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.
- Be the primary operational sourcing contact for a major real estate client in India.
- Lead and coordinate sourcing delivery across multiple cities and stakeholder groups.
- Gain broad exposure to construction, facilities management, engineering, property operations, and corporate services.
- Shape the operating rhythm, governance, and service standards for the India account.
- Coach and develop a diverse team of sourcing professionals.
- Lead complex and high-value sourcing initiatives directly when required.
- Work with regional and global stakeholders in an international procurement environment.
- Drive tangible improvements in service quality, client satisfaction, process discipline, savings, and operational efficiency.
- Act as the client’s single operational point of contact for sourcing delivery across India.
- Build trusted relationships with client procurement, business, property, construction, facilities, and corporate-services stakeholders.
- Establish a regular engagement rhythm covering sourcing priorities, pipeline progress, risks, escalations, and upcoming demand.
- Translate client requirements into clear sourcing plans, deliverables, ownership, and timelines.
- Manage operational issues proactively and coordinate timely resolution across the relevant teams.
- Provide clear and concise updates to client and Chain IQ leadership.
- Represent Chain IQ professionally in client meetings, reviews, and governance forums.
- Lead end-to-end sourcing initiatives ranging from routine renewals and quotation exercises to complex tenders and strategic projects.
- Develop fit-for-purpose sourcing strategies based on business requirements, market conditions, commercial risks, and project complexity.
- Manage RFIs, RFQs, RFPs, supplier evaluations, commercial clarifications, negotiations, and award recommendations.
- Structure commercially sound deals that balance cost, service quality, delivery risk, compliance, and operational requirements.
- Lead negotiations to achieve competitive pricing, improved commercial terms, and measurable client benefits.
- Support contract development using approved templates and work with legal or subject-matter experts where required.
- Ensure sourcing decisions are supported by appropriate analysis, documentation, and governance.
- Provide sourcing leadership across categories such as construction works, fit-out, engineering services, property management, integrated facilities management, cleaning, security, landscaping, maintenance, utilities, and other property-related services.
- Work with technical and operational stakeholders to define requirements and develop appropriate supplier evaluation criteria.
- Understand the practical considerations of sourcing services across active commercial properties.
- Support the evaluation of suppliers based on commercial competitiveness, technical capability, service coverage, compliance, capacity, and delivery risk.
- Maintain awareness of relevant India supplier markets, commercial models, cost drivers, and category developments.
- Identify opportunities to consolidate demand, standardise specifications, improve supplier coverage, and strengthen commercial leverage.
- Lead, coach, and develop sourcing professionals supporting the India account.
- Set clear expectations for ownership, responsiveness, quality, and stakeholder communication.
- Allocate workload across Pune, Mumbai, Bangalore, and other locations according to demand, capability, and capacity.
- Monitor the sourcing pipeline, project status, ageing items, risks, dependencies, and delivery commitments.
- Provide hands-on guidance for complex tenders, negotiations, stakeholder challenges, and supplier issues.
- Conduct quality reviews of sourcing strategies, tender documents, evaluations, recommendations, and commercial outcomes.
- Promote collaboration across sourcing, procurement operations, category teams, and client-facing colleagues.
- Support recruitment, onboarding, knowledge transfer, and capability development.
- Create a team culture built on accountability, transparency, client focus, and continuous improvement.
- Ensure that sourcing activities comply with client policies, delegated authority requirements, contractual commitments, and Chain IQ standards.
- Drive consistent use of approved sourcing tools, templates, processes, and reporting methods.
- Maintain accurate and current project information, including statuses, actions, risks, savings, and supporting documentation.
- Identify recurring delivery issues and implement practical corrective actions.
- Improve operational workflows, reporting quality, workload visibility, and stakeholder communication.
- Support the development of efficient and scalable sourcing practices across India.
- Identify opportunities to use digital procurement tools, eSourcing, automation, and data insights to improve delivery.
- A university degree or equivalent professional qualification. MCIPS or another relevant procurement qualification would be advantageous.
- Typically, 8 or more years of sourcing, procurement, category management, or commercial experience.
- Relevant experience in real estate, construction, engineering, facilities management, property operations, or related service categories.
- Previous experience leading a sourcing or procurement team in a client-facing environment.
- Demonstrated ability to act as a senior operational contact and build trusted relationships with demanding stakeholders.
- Strong understanding of end-to-end sourcing, competitive tendering, supplier evaluation, commercial negotiation, and contracting.
- Experience managing complex sourcing projects with multiple stakeholders, technical requirements, and tight deadlines.
- The confidence and credibility to influence senior stakeholders and constructively challenge unclear or changing requirements.
- A hands-on leadership style and willingness to become directly involved when projects require additional support.
- Strong organisational skills and the ability to manage a varied portfolio of sourcing initiatives simultaneously.
- Sound commercial judgement, analytical ability, and attention to detail.
- Clear written and verbal communication skills.
- Experience working across multiple Indian cities, business units, or property locations would be beneficial.
- Client-focused: You understand stakeholder needs and communicate with clarity and confidence.
- Accountable: You take ownership of outcomes and ensure commitments are followed through.
- Commercial: You recognise value beyond price and can structure balanced, sustainable deals.
- Pragmatic: You can simplify complexity and turn issues into practical actions.
- Collaborative: You bring together teams across cities, functions, and categories.
- Decisive: You can prioritise, address escalations, and maintain momentum.
- Development-oriented: You enjoy coaching people and building a stronger sourcing capability.
- Comfortable with change: You can lead in an evolving environment and help others navigate new ways of working.
Join a truly global team.
We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.
Chain IQ – Create. Lead. Make an impact.
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