Title:  Senior Category Manager - Integrated Facility Management (IFM) Sourcing & Procurement

About Chain IQ

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. 

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.

About the Role:

We are looking for an experienced Senior Category Manager to lead the sourcing and procurement strategy for Integrated Facility Management (IFM) services, including hard and soft FM, capital projects, and related indirect categories. This role will be key in managing supplier relationships, driving cost efficiencies, and delivering best-in-class FM service solutions across our UK and Switzerland portfolio.

Key Responsibilities:

• Develop and execute category strategies for IFM services, encompassing hard services (e.g., maintenance, engineering), soft services (e.g., cleaning, security), and capital projects.
• Lead end-to-end sourcing activities: market analysis, supplier selection, negotiation, contracting, and supplier performance management.
• Collaborate with internal stakeholders including FM operations, finance, and property teams to align sourcing strategies with business goals.
• Manage supplier risk, compliance, and continuous improvement initiatives to enhance service quality and sustainability.
• Influence and engage senior stakeholders through clear communication and strategic insights.
• Mentor procurement and category teams, fostering a culture of excellence and innovation.
• Utilize procurement technology and analytics to track savings and supplier performance.

Qualifications:

• Minimum 5 years of experience in procurement, category management, sales, or account management within Integrated Facility Management, Facilities Services, Real Estate, or related sectors, preferably with exposure to major FM providers or service integrators.
• Proven expertise in sourcing and managing contracts for hard and soft FM services and capital projects.
• Strong negotiation, contract management, and supplier relationship skills.
• Excellent interpersonal, communication, and stakeholder management capabilities, including engagement with senior leadership.
• Knowledge of the UK FM supply market is essential; European experience is advantageous.
• Willingness to work in a fast-paced environment and manage multiple priorities.

We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China.

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses/Agencies:

CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site