Title:  Head Sourcing Technology Services - Manager

About Chain IQ

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. 

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.

Join our Team

It is an exciting time at Chain IQ and our team in Jersey City are looking for a Sourcing Manager in Technology Services.

Chain IQ generate value far beyond cost reduction. We transform our client’s indirect procurement towards a world-class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development.

Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base.

Role Purpose

The primary purpose is to deliver value-add sourcing services to clients in a structured, professional and consistent manner.

We are seeking a dynamic, client-focused individual to join our Sourcing Technology Services team based in Jersey City, NJ as a Sourcing Technology Services Manager. The candidate must have experience leading a sourcing team as this role will require leadership of a broader on-shore sourcing team. Leadership requires ensuring that the team achieves specific objectives and attainment of key performance measures.  

From a sourcing perspective, the candidate must have experience in the end-to-end sourcing lifecycle for IT engagements, with a particular concentration in the Technology Sourcing Categories described herein.   

Responsibilities

We are currently seeking a Manager to join the Technology Services team. The Sourcing Manager needs to be a dynamic, highly client-focused individual with proven experience within Technology Services.

The individual will have experience in working with the main suppliers in the Americas and globally of Technology Services.

Main responsibilities will include:

• Manage a sourcing team, complete all required performance reviews, be a positive role model and help in the people training and development of the team  
• Directly manage IT Sourcing engagements of varying spend, risk, and complexity levels on the IT Sourcing (Americas) Team, managing engagements in one or more of the following categories: Software Licensing/Maintenance, Software as a Service, other Hosted Platforms/Services, Networks, Data Center, Hardware, Desktop, and related IT Outsourcing and Managed IT Services; 
• Develop and preset cost saving and optimization opportunities to prospective new clients.
• Communicate regularly with key business stakeholders to understand strategic direction, business requirements, objectives, and priorities across assigned categories and business functions; 
• Understand the business requirements of each deal, and shape deals and contracts to meet those requirements; 
• Assess savings opportunities on all engagements, and work with clients to achieve optimal cost reductions/savings and other “value”, as appropriate; 
• Develop and maintain key IT Supplier relationships in the above-named IT Sourcing categories, and stay current on their products, services, and competitors; 
• Manage competitive bids and RFXs for IT engagements using automated tools or limited to Microsoft Office apps (depending on the client engagement), and lead the evaluation and selection process across a cross-functional team of stakeholders; 
• Draft contracts based on clients’ standard templates, and customize deal-specific commercial terms/conditions, as needed; 
• Follow required processes and procedures related to supplier engagement, contract negotiation and contract execution to ensure compliance with clients’ legal, regulatory, business, and regional policies; 
• Provide detailed project status (and associated savings) reporting on all active and completed Sourcing deals, using required Chain IQ and client tools/platforms; 
• Partner with Chain IQ colleagues globally to ensure cross-functional coordination of engagements, supplier management, process implementation, and best practices; 

Requirements

• Bachelor’s Degree (Supply Chain concentration and/or MBA would be a plus); 
• Minimum of 5 years’ experience in IT Sourcing roles in one or more of the following categories: Software Licensing/Maintenance, Software as a Service, other Hosted Platforms/Services, Networks, Data Center, Hardware, Desktop, and related IT Outsourcing and Managed IT Services; 
• People management experience with ability to lead a team of sourcing and procurement team members of varying experience levels, motivating each to bring their best in addressing client business needs and growing as professionals. 
• Demonstrated sourcing and negotiation experience with major IT Suppliers; 
• Ability to perform contract drafting and negotiations with limited additional legal support for Master Software License, Maintenance Agreements, Supply/Task Orders/SOWs; Amendments; Service Level Agreements; etc.; 
• Ability to structure contracts with multiple concurrent Schedules, Annexes, Supply Orders, and Attachments across multiple global regions; 
• Demonstrated experience in identifying savings and cost reduction opportunities in IT contract negotiations, and developing and leading negotiation strategies to achieve those savings and other value; 
• Ability to manage engagement risk through identification and assessment of relevant hypothetical issues that could impact each engagement, and addressing such scenarios and relevant risk sharing in the contract; 
• Excellent oral and written communication skills, and ability to effectively communicate with and influence senior clients/stakeholders; 
• Ability to quickly understand and apply new concepts (e.g., business models; governance models; scaling of platform from local to regional to global; supplier pricing models; contracting options and alternatives; sourcing tools and platforms; sourcing processes, policies, and procedures); 

What We Offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for New York City Metro Area is $120,000 to $173,400, plus individuals may be eligible for an annual discretionary bonus. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, qualifications, skills, location and applicable employment laws.

In addition, our Total Rewards package includes medical, vision and dental coverage, 401(k), and a wide range of paid time off options. You’ll also be granted time off for designated Paid Holidays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China.

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses/Agencies:

CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site