Title: Supplier Risk Team Manager
Bucharest, RO
At Chain IQ, your ideas move fast.
Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.
Supplier Risk Team Manager
Join our team
It is an exciting time at Chain IQ, and we are looking for a Supplier Risk Team Manager (80–100%) based in Bucharest, Romania.
Chain IQ generates value far beyond cost reduction. We transform our client’s indirect procurement towards a world-class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and share excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development.
Our ambition is to strengthen the existing highly experienced team to provide the best in industry support for our growing client base.
Role Purpose
The Supplier Risk Team Manager leads a multi-location team across Romania and India to deliver best in class ESG supplier risk management for our clients.
The role owns end-to-end supplier risk management delivery, from intake and prioritization through to execution and reporting, while acting as the interface between clients, stakeholders, and delivery teams, and driving structured change management, continuous improvement, and a consulting-led approach to enhance client outcomes.
It requires strong people and process leadership to ensure service quality, clear governance, and disciplined management of risks, dependencies, and escalations. The role also develops team capability and improves processes to drive better data, insights, and client outcomes.
Responsibilities
Service Delivery & Governance
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Own end-to-end supplier risk management process delivery from intake and planning to execution and closure
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Ensure clear governance, timelines, and progress visibility
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Align priorities and provide transparency on risks, dependencies, KPIs, and resources
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Own and maintain accurate and complete data for reporting and decision-making
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Identify trends, risks, and improvement opportunities from delivery and risk data
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Define and improve quality standards, controls, and audit-ready documentation
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Collaborate across regions and stakeholders in a global matrix environment
Client Management & Consultancy
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Act as primary contact for client teams and manage expectations
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Translate client needs into clear delivery plans
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Challenge constructively and identify improvement opportunities
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Lead root-cause analysis and resolution of escalations
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Support assessments, remediation follow-up, exception handling, and reporting
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Support improvement of supplier risk frameworks and processes
Performance Management & Reporting
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Own KPIs, reporting, and operational review cadence
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Manage capacity planning, forecasting, and workload allocation
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Maintain and improve dashboards to enable proactive performance management
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Deliver accurate, timely client reporting and improve data quality over time
Continuous Improvement & Capability Building
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Drive process optimization to improve efficiency, quality, and scalability
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Drive automation and practical use of AI tools
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Deliver training and develop SOPs, playbooks, and knowledge materials
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Support audits and ensure strong documentation and controls
People Leadership & Resource Planning
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Lead, develop and motivate a high-performing team across Romania and India
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Set clear expectations, priorities, and performance standards
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Foster accountability, collaboration, trust and continuous learning
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Manage capacity and workload distribution
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Identify skill gaps and drive capability development
Requirements
Ownership
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Proven experience in operational service delivery, consulting, supplier or risk management, or procurement
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Strong process and project management skills with the ability to structure work, manage priorities, and drive end-to-end delivery
Accountability
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Proactive and reliable, with the ability to take ownership of decisions, operate independently, and deliver in a dynamic, deadline-driven environment
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High level of professional integrity and strong communication skills
Client Centricity
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Proven stakeholder and client-facing experience, with the ability to understand needs, manage expectations, and deliver practical outcomes
Mutual Respect
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Proven leadership experience, including leading, coaching, and developing teams across locations
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Ability to build trust, collaborate effectively, and work across diverse teams and stakeholders
Entrepreneurial Mindset
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Data-driven and improvement-oriented, with strong Excel skills (large datasets, analysis, reporting, dashboards)
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Experience in process optimization, digitalization, and use of tools including AI where relevant
General
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Relevant degree in supply chain, business, or environmental sciences/engineering; sustainability focus is a plus
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Interest in supplier risk management, ESG, or related topics
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Fluent in written and spoken English
Join a truly global team.
We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.
Chain IQ – Create. Lead. Make an impact.
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