Title:  Service Delivery Support

About Chain IQ

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. 

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.

Responsibilities:

• Supporting the Head of Enabling Services and the Service Delivery Support Team Lead to challenge onshore functions to ensure optimal use of Bucharest-based Service Delivery Support processes, systems and capabilities.
• Service Delivery, namely:internal and external system data entry and administration (e.g. 3rd party suppleir contract database)ad-hoc, ‘on demand’ and project-based analysis, research, insight provision, logistical and other support for our client’s sales, business development, support procurement, sourcing and category management teams and executives.  Examples include supplier background checking/profiling, procurement market research, internal and external documentation preparation and revision, e.g. client proposals and process manuals specialist reprographics (presentation) support
• Ensuring functional KPIs, SLAs, OLAs and other performance objectives are met

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses/Agencies:

CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site