Title:  Head of Business Intelligence Operations

About Chain IQ

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. 

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.

Join our Team

It is an exciting time at Chain IQ and our team in Bucharest are looking for a Manager in Business Intelligence practice.

Chain IQ generate value far beyond cost reduction. We transform our client’s indirect procurement towards a world-class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development.

Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base.

Role Purpose

The primary purpose is to deliver value-add sourcing services to clients in a structured, professional and consistent manner.

Responsibilities

We are currently seeking a Manager to join the Reporting and Analytics team. The Reporting and Analytics Manager needs to be a dynamic, highly client-focused individual with proven experience within BI. This person will lead a team that is a central support function within the BI practice, working closely with the Business Analysts and Data Science teams, internal business partners and clients, to perform raw data analysis, interpretation, visualization and presentation, turning data into critical information and knowledge that can be used to make sound business decisions.

Main responsibilities will include:

• Leads and organizes the BI Operations team and supports workstream projects in the implementation and use of new BI software tools and systems
• Accountable for BI Operations team performance and service delivery, including:
• ‘on demand’ and project-based analytical support
• scheduled reporting
• data governance
• data analysis and data interpretation
• data visualization and presentation
• continuous improvement / automation / optimization through change management initiatives
• Provides input to business requirements for the design of client solutions
• Participates in workstream planning process including inception, technical design, development, testing and delivery of BI solutions 
• Work closely with Data Applications team to ensure that reporting, analytics and master data management requirements and functionality are incorporated in technology roadmaps
• Ensures functional KPIs, SLAs, OLAs and other performance objectives are met
• Provides guidance, training, and assistance to the core BI functions, as well as internal and external clients

Requirements

• Bachelor’s or Master degree / ideally in Computer Science, Information Systems, Business Management or specialized training/certification
• Typically requires 10 + years of experience / qualifications in any analytical discipline, preferably in data analysis, interpretation and visualization
• Advanced user in Microsoft Office suite
• Power BI and/or Power Query knowledge is a must
• Excellent problem-solving skills, attention to details
• Knowledge of the Procurement / Procurement BPO industry and multiple business functional areas
• Strong communication skills and ability to influence a wide range of different stakeholders and peers with sound, clear arguments
• Ability to meet tight deadlines and with high flexibility
• Excellent English written and verbal communication skills

We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China.

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses/Agencies:

CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site