Title:  Client Delivery Coordinator

About Chain IQ

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. 

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.

Join our Team

It is an exciting time at Chain IQ and our team in Bucharest is seeking a highly motivated Client Delivery Coordinator to stregthen our EMEA Client Engagement Team.

Chain IQ generate value far beyond cost reduction. We transform our client’s indirect procurement towards a world-class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development.

Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base.

Role Purpose

The primary purpose is to enable the Client Engagement Management Team to drive customer success. As a Client Delivery Coordinator, you will play a vital supporting role within our EMEA Client Engagement team, working closely with the Client Engagement Manager and Client Delivery Manager to ensure operational excellence and smooth project execution across multiple clients of Chain IQ. This demanding role is ideal for detail-oriented, highly organized individuals looking to build a career in client delivery or project management.

Responsibilities

We are currently seeking a Client Delivery Coordinator (Consultant / Senior Consultant) to join the EMEA Client Engagement team. The Client Delivery PMO needs to be a dynamic, highly client-focused individual with proven experience in managing and tracking multiple projects simultaneously.

Main responsibilities will include:

• Support the setup and execution of client delivery processes and internal project governance.
• Prepare internal and external reports, business reviews, and status updates.
• Track progress on key account deliverables, maintaining internal dashboards and action trackers.
• Ensure documentation accuracy, maintain SharePoint folders and naming conventions, and monitor version control.
• Coordinate internal meetings, capture action items, and follow up on deadlines and dependencies.
• Help enforce internal data quality standards and escalate issues where necessary.
  Collaborate with cross-functional teams (procurement, finance, analytics) to support task execution.
• Actively participate in internal team huddles to ensure alignment on priorities and timelines.

Requirements:

• Minimum of 3 years of experience in project coordination, PMO support, operations, transformation or a similar role ideally in business process outsourcing, consulting or corporate delivery centres
• Bachelor’s degree in Business Administration, Finance, SCM, Economics, or a related field.
• Strong business acumen with solid understanding of procurement processes.
• Excellent PowerPoint skills and comfortable with Excel; confident in managing structured documentation and reporting.
• Excellent organizational skills and attention to detail.
• Fluent in English; additional languages (especially German) are a plus.
• Team player with a proactive, reliable, and service-oriented mindset.
• Eager to learn and grow within a structured project and delivery environment.

We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China.

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses/Agencies:

CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site